FAQ

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  • Buy-It-Now

    1.After your payment is fulfilled, you are able to get domain AuthInfo code by clicking on Request AuthCode button in the Order Center at any time and use it for transfer-out.

    2.For wire transfer, please upload the payment receipt within 5 business days, otherwise the order will be automatically canceled.

    3.In the event of any charge back of any payment at any time, we reserve the right to suspend your user account, hold and/or deduct your account balance and hold and/or sell your domain(s) if any. In order to recover your account service, you’re required to repay such chargeback amount via wire transfer ONLY.

  • Wire Transfer

    For wire transfer, please upload the payment receipt within 5 business days otherwise the order will be automatically canceled. Our finance staff starts to track your payment using the payment receipt you provide. Failure to receive your wire transfer payment within 12 business days will result in auto-cancellation of the order.

  • PayPal

    You can select PayPal to purchase domain up to $5,000. Wire transfer will be required for purchases over $5,000. In the event of any charge back of any payment at any time, we reserve the right to suspend your user account, hold and/or deduct your account balance and hold and/or sell your domain(s) if any. In order to recover your account service, you’re required to repay such chargeback amount via wire transfer ONLY.

  • Domain Transfer-Out

    After your payment is fulfilled, you are able to get domain AuthInfo code by clicking on Request AuthCode button in the Order Center at any time and use it for transfer-out.

  • Domain Brokerage Services

    A member of Ename domain brokerage team will appraise the domain(s) and serve as the exclusive representative on your behalf for the purpose of negotiating either the purchase or sale of domain(s).

  • Brokerage Fee

    10% commission ($30 minimum fee) and it’s only charged if deal is done.

  • Domain Escrow Services

    We safely hold the Buyer's payment in a trust account until the entire transaction is complete. That way, Buyers can be confident the domain will be registered in their name and Sellers can be sure they'll be paid.

  • Escrow Fee

    5% commission ($30 minimum fee) and it’s only charged if deal is done.

  • PayPal Payment Failed

    PayPal payment failure is mainly caused by outdated browser. Check and update your browser version here & retry your payment

  • About Us

    Ename - launched in 2005, the #1 domain name marketplace in China and the preferred platform for all Chinese domainers, helps millions of individuals and businesses to sell and acquire search-relevant, premium and brandable domains via BIN, Auction, Escrow and the highly-acclaimed Brokerage services. Ename also focuses on creating value of domains and offering an easy-to-use website and good customer service to user satisfaction.